faq

General:

Can I design a logo using your fonts?

Yes! If you use our fonts under our terms and conditions in the license. We suggest you to contact our sales office at emailmadtypes@gmail.com for detailed information.

Who buys fonts: me, my client, or both?

To make it easy for you, fonts are software, so whoever is using the software needs to buy a license for it.

Approved Operating Systems

This desktop license is valid for installing madtypes font(s) in FIVE (5) working stations at a time.

What does a desktop license cover?

You can create items with our fonts like on coffee mugs, pencils, posters, greeting cards, t-shirts, hats and other items of clothing for commercial purposes. Please contact our sales office at emailmadtypes@gmail.com for detailed information.

Can I give the font to a printer, designer or developer on a temporary basis to create things for me?

Just keep in mind that anyone using the font must have their own license. If your license does not permit additional users, never send anyone our font software. In case you want to add additional users to the licence, we suggest you contact us at emailmadtypes@gmail.com

I realize I can’t modify the font itself, but can I modify the outlines in Illustrator to make changes?

According to our conditions of Font software End User License Agreement, it’s a no. If you need more information about this, we suggest you contact us at emailmadtypes@gmail.com

Can I send the printer the font files?

Just keep in mind that anyone using the font must have their own license. If your license does not permit additional users, never send anyone our font software. We suggest you convert all your live text to outlines when sending your documents to be printed.

Can I share the fonts with my outside contractors, or our agency?

Freelancers, outside contractors, agencies, and other suppliers are independent entities, and each needs its own font license. Please, never send anyone our font software. In case you want to add additional users to the licence, we suggest you contact us at emailmadtypes@gmail.com

Ordering / Buying Fonts:

 

Do you have any discounts for educational purposes?

Yes! We do offer a 50% discount for students. For detailed information, contact our sales office at emailmadtypes@gmail.com Please, kindly provide us a copy of your current institution ID.

 

Where can I buy madtypes fonts?

Most types of font license can be purchased through this site; our sales office can assist you with additional needs at emailmadtypes@gmail.com or +66 2 279 2279. If you want to discuss in person, madtypes sales office in Bangkok is open weekdays from 9:30 am to 6:00 pm, Indochina Time.

What are my payment options?

We provide you the following options:

• Online purchase via Paypal

• Bank wire transfer

  • Bank name : Kasikornbank Public Company Limited. THAILAND
    Bank info / address : 184-6 Padiphat Road, Samsennai, Phayathai, Bangkok 10400, Thailand Tel.(+66) 2-618-4170
    Account Number :  016-1-07770-4 ( Current account )
    Swift Number : KASITHBK
    Bank Code : KASITHBK004 / Branch Code : 0016
    Beneficiary Name : mad Arai-D Co., Ltd.
    Branch : THANON PADIPHAT

 

Can you send me a PDF receipt?

After your payment has been processed successfully, we always send you a copy via email. Please check your email or your email junk folder.

I bought the wrong font or licence, can I get it exchanged?

The font software ordered is non-returnable and non-refundable under the terms stated in our Licences. So we recommend you check your order before you make your purchase

Licensing Options / Licenses:

What is licensing and why do I need a license?

A license is the terms and conditions you must agree to in order to download and use our fonts. Your purchase grants you a license to use our fonts in your work. Licensing a font does not mean you own the font. Our designers always retain full ownership of their work; your purchase gives you the rights to use a font according to our terms and conditions in the license.

What’s a EULA?

EULA stands for End-User License Agreement. When you “buy a font,” what you’re buying is a license to use the font software in specific ways. These ways are described in your EULA, which is a legally binding contract between madtypes and you.

Can I upgrade my font license to include additional users?

Yes, you can add additional users at any time. Please contact our sales office for detailed information at emailmadtypes@gmail.com

Can I license the entire madtypes library?

Sure, you can! For detailed information, contact our sales office at emailmadtypes@gmail.com Please include your company name, contact information, and the total number of computers on which the fonts will be used.

Custom Fonts (and other services ex. logotype):

Do you make custom fonts?

Yes, we do! Please be aware that this is a premium service, which will take around 8-10 weeks to complete a set of font. Also, the price structure is different from licensing a retail font. Please email us at emailmadtypes@gmail.com if you are interested in this service.

Can you modify an existing font to suit my needs?

Yes, we can. Please be aware that this is a premium service with a different price structure to licensing a retail font. We suggest you email us at emailmadtypes@gmail.com if you are interested in this service.

Other questions

Please send your Infrequently Asked Questions to emailmadtypes@gmail.com

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